Sunday, January 26, 2020
Social Media And New Media In Ghana Media Essay
Social Media And New Media In Ghana Media Essay Social media is a growing phenomenon in our present information age. For many persons, particularly the youth, social media provides the platform to create, disseminate and share information with persons of shared ties. The power and influences of the social media phenomenon in shaping our world today cannot be overlooked. Its impact is witnessed as a coordinating tool for a significant number of the worlds political movements including the political revolutions that took place in the Middle East commonly referred to as the Arab Spring. Again in political campaigning, social media is credited to have contributed significantly to the electoral success of then candidate Barak Obama as his adoption of the technology facilitated his reach and garnered support from many young voters during the 2008 American presidential elections. The social media fad is believed to have enhanced cultural exchanges, created, maintained and deepened social ties in a significant number of social settings. F or quite a number of people, it is almost impossible to exist in our present world and not be affected by the social media phenomenon. It has become part of our new world which is driven extensively by information and communication. The social media application runs on the foot of the internet technology. The internet directs the manner in which communication is carried from place to place, person to person and culture to culture in our world today. It has become as ubiquitous as the human species and almost a measure of human civilisation. Researchers and scholars have divergent opinions of the impacts of the internet and new media technology on our world today. Their opinions are expressed broadly in utopian and dystopian perspectives and cover all aspects of life of which the technology is used. The utopians appreciate the Internet as potentially an enormous tool for good. The positive possibilities from the Internet include supporting the practice of democracy, human interactions, concerted political action, education, etc. On the other hand the dystopians, the cyberpunks and the alarmists, see danger in every digital project even an ultimate loss of our humanity. Understanding the internet and all its associated technology and applications requires an understanding of the dimensions under which the internet can be studied. Bell (2001) explains that there are three ways to understanding the internet or its synonym cyberspace. Bell describes the meaning of the internet or cyberspace under: a) material b) symbolic and c) experiential stories. He cites Stanley Aronowitz (1996) as providing the terms ontology, phenomenology and pragmatics to discuss ways of thinking about the internet technology. Material stories of the internet technology provide a historical understanding of how the technology came to exist and the transformations it has undergone. Whittaker (2004: Pp 13) explains that symbolic stories of the internet or cyberspace give literary and generic accounts most notably in cyberpunk but also in science fiction and other speculative fiction. Bell, citing Jordan (1999), provides an explanation to symbolic stories of cyberspace as the ways in which cyberspace are depicted in films and fiction. Therefore movies such as Robocop which prompted civic discourses over the use of robotics in solving human limitations, and The Matrix provide good examples to understanding symbolic stories of cyberspace. New media and social media New media tools, which are internet based technologies and applications provide platforms for social media tools to be used civic discourses. There is often the tendency to interchange the terms new media and social media. However, it must be noted that new media and social media mean different things though both exist in cyberspace and are associated with the internet technology. According to wiseGEEK new media denotes the various technologies that have emerged rapidly in our present millennium. The major types of new media include social networking sites such as Facebook and Twitter, as well as blogs and video sharing sites such as YouTube. One of its most defining characteristics is interactivity. Social media, however, refers to online technologies and practices that are used to share opinions and information, promote discussion and build relationships (Crown 2009; 2). iCrossing (2008) indicates that social media shares the characteristics of Participation, Openness, Conversation, Community, and Connectedness are currently presented in the following basic forms Goode (2009) explains that social media facilitates citizens engagements in new forms of civic participation as they construct, archive, tag and reticulate news stories and political media content. Bakardjieva (2011) describes how blogs, a social media application and bloggers have become visible in the Bulgarian public sphere. In the Bulgarian scenario, the tool was adopted to protest against a decision of the Supreme Administrative Court to strip a territory in the south-east of Bulgaria of its status as a protected natural reserve. The countrys young people and environmentalist groups engaged in civic protests in the streets to challenge the decision as they organized and reported their actions by blogs, websites and text messages. The brief but centrally placed and well-attended civic actions obligated the Bulgarias mass media and parliamentarians to situate the issue on their agenda. http://edc.education.ed.ac.uk/sindhur/files/2010/09/Different-Media-and-modes-of-communication-Every-day-life.jpgà [1]à Figure : DIFFERENT MEDIA AND MODES OF COMMUNICATION-AN EVERYDAY LIFE PICTURE. The British government recognises how digital technology has transformed the way in which people communicate and share information at the local, national and international levels. To ensure that the potential of the transforming power is harnessed well enough to facilitate citizen engagement and proper governance, investments into providing adequate guidelines for civil servants to appreciate these changes so that they can operate effectively in a dynamic media environment. The British Government via new media tools and online access is tailoring its services to its public more conveniently all day and all week. The quote below is taken from the introductory chapter on connecting civil servants through social media in The Guide for Civil Servants (pp 11): Use of social media techniques is not restricted to government interaction with citizens or business. There is already a range of tools dedicated to encouraging discussion and sharing knowledge and best practice among civil servants. Social media and New media in Ghana Ghana has not been isolated from the global social media craze. Universally, Facebook is noted as the most popular social media platform and is most recognized in Ghana as well. Currently, there are about 1,436,560 Facebook users in Ghana, which makes it rank number 73 globally (Socialbaker 2012). The social networking statistics from Socialbaker illustrates that the penetration of Facebook in Ghanaà isà 5.90%à of the countrys population andà 110.76%à in relation to the number of Internet users. The population of Facebookers users grew by more thanà 231,140à in the last 6 months. About 41% of Ghanas Facebook user population is between 18 and 24 years, an age group that can be found typically beginning university education or exiting into the professional world. Other social media like YouTube, twitter and LinkedIn are also popular among Ghanaians. Though their popularity is high among the youth and IT savvy persons, statistics on these social media applications are rather low or unavailable. No Ghanaian profile or account is listed in the top 200 global accounts. The same applies with YouTube and LinkedIn. Increasingly, the Whats App application and Blackberry messaging (BBM) which are described as social networking applications are also becoming popular platforms among Ghanaians for information dissemination. All the applications, Facebook, YouTube, twitter Whats App and BBM are available on mobile phone devices commonly referred to as smartphones. They are also on other portable new media gadgets such as ipads and tablets. Chartà [2]à Figure : User age distribution on Facebook in Ghana Ghana was one of the first African countries to get connected to the Internet in 1989-1990 however, the extent of use of the new media technology among Ghanaians is limited. This is a result of the underdevelopment of existing telecommunications infrastructure, though in recent times significant investments have been in developing them (Sey 2011). The investments have been supported by a national communications policy which highlights the Government of Ghanas commitment to accelerating the socio-economic development process of the country through ICT (Republic of Ghana, 2003, p. 14; cited in Sey 2011). In the wake of this policy, there has been considerable improvements in internet connectivity which begun in the early 1990s with the slow bandwidth dial up access to the now high speed broadband connectivity. Mobile phone telephony is not only big on the African Continent but equally the predominate mode of telecommunications in Ghana. Again because of the generally poor fixed line infrastructure. Ghanas National Communications Authority is cited to have announced a mobile telephony penetration rate of about 88.6% as at January 2012 with the leading service provider recording over 10 million subscriptions (Modern Ghana, 2012). Mobile phones in Ghana have varied uses aside its basic use for calls. Sey (2011) reports that in 2007 just over one fixed line existed per 100 inhabitants. Uses of new media in Ghana A number of several accounts have been given for the varied uses of the new media technology in Ghana. However, some research account that the application is appropriated to business and community development. Sey (2011) cites (Slater Kwami, 2005) who indicate that a substantial section of users get onto the Internet as an escape mechanism to connect with the Western world as a poverty reduction strategy. They add that the Internet provides some users with the means to reach people in Western countries who are perceived as potential sources of financial means for migration while others who do not anticipate physically leaving the country might content themselves with enjoying Western life vicariously through foreign content online. Sending e-mails, finding and communicating with pen pals, applying to schools abroad, watching movies, listening to music, and playing games are also some other uses that Ghanaians put the new media to use (Alhassan, 2004; Burrell, 2009; Daily Graphic, 20 03; Slater Kwami, 2005. Cited in Sey 2011). Political parties have also embraced the new media technology and are using social media particularly to grasp the attention of young people. A Communication official of the New Patriotic Party says the party adopts a writing style suitable for the social media in its messaging as the technology creates a better communication channel between the party and voters. The National Democratic Congress says the interactive nature of social media facilitates incorporating feedback from voters into the partys decision making processes (Boakyewaa Pokua 2011). Amongst Students of the University of Ghana, the most popular social media tool is Facebook. Its uses are varied from meeting new friends, sharing information on academic work, and updating family and friends with what is happening in ones life (Dentaa 2011). 2. Problem Statement There is recorded data on citizens disconnections from civic life in our present information society. These are noticeable among younger generations in Western democracies. The United States, Germany, Sweden, and the United Kingdom have all recorded younger peoples withdrawal in participating in conventional politics and government which constitute civic activities, in alarming numbers. Putnam (2000) argues that, Americans in the last three decades of the 20th century witnessed much less engagements in terms of political participation, charitable contributions, involvement in community organizations, and even participation in social activities with some of these trends obvious among college students. Despite a withdrawal from offline civic life, studies suggest interests in online civic engagements. As a fledgling democratic state, with a history of military dispensations that have stifled civic discourses and civil liberties, Ghana is on the brink of developing its democratic creden tials. The new democratic dispensation gives rise to civic participation in social and political discourses mainly through traditional media. Increasingly, young Ghanaians- a significant number of whom are enrolled in the universities, seek to master the use of the internet and more particularly social media tools to express themselves, explore their identities, and connect with peers. Hence there is opportunity to utilise the characteristics these online tools present to promote civic discourses amongst this group. The study thus seeks to ascertain the use of social media for civic discourses amongst students of the University of Ghana. Questions the study will speak to: Are students of the University of Ghana engaged in civic discourses via social media? What principles of civic discourses are seen in their social media engagements? 3. Background Social transformation is a common phenomenon in our human life and often characterises the conception of civilised society. A transformed society is one which may have at least undergone essential changes in its core institutions, economy, and the relationships between social groups or classes, the creation and distribution of wealth, power and status. Technology has played a key role in the transformation of society. Theorist like Marshal Mcluhan posit in determinist theories that technology changes society and recount human evolution from the Tribal age through Literate, Print and present Electronic age. But besides the influences of technology on social transformation, the contributions of social institutions cannot be overlooked, particularly universities. Universities have contributed significantly to the processes of social change and development. Stories of early civilisations recount the centrality of higher institutions of academic studies in the transformations that took place in those societies. The role of universities has been in generating skilled resources for labour sectors of social life and also in providing scientific investigations and solutions to social phenomenon. As the world rapidly changes and develops or perhaps becomes a lot more civilised, universities can be seen to take on the added role of encouraging and facilitating new cultural values. It is also plausible to see the institution involved in training and socialising members of new social elites. Thus the contributions of universities in fostering heightened awareness of and participation in civic discourses is one worth studying. The practice of citizens contributing in any way possible to how they are governed cannot be overemphasized. However the challenge to this has been in the sustenance of citizens interest in engaging in public activities which support contributions to governance. Evidences of Citizens having less time for public life abound in many countries, despite their resourcefulness in bringing more knowledge and skills to the market place of ideas. Reasons ascribed to citizens having less time for public activities include having less faith that government will be able to deliver on promises, more and more disconnect from community affairs because they seem to find the information, allies, and resources they need to affect an issue or decision they care about outside of the physical public space. A central tenet of Putnams bowling alone thesis holds that much of the decline of civic engagement in America during the last third of the twentieth century is attributable to the replacement of an unusually civic generation by several generations (their children and grandchildren) that are less embedded in community life. (2000, p. 275). He supports this claim with evidence that members of this older generation tend to exhibit consistently high patterns of certain forms of civic activity (membership in civil society groups, voting, and attending city government meetings, for example) throughout their lives. By contrast, younger generations (especially the current youth demographic) have by and large failed to develop comparable civic habits, preferring to spend the majority of their free time on wholly personal pursuits. While some very recent data on one type of civic engagement, voting, contradict this pessimistic assessment (Kirby Marcello, 2006), most of the relevant indicators point toward a greatly diminished Universities have frequently been regarded as key institutions in processes of social change and development. The most explicit role they have been allocated is the production of highly skilled labour and research output to meet perceived economic needs. But to this role may be added, especially during periods of more radical change, roles in the building of new institutions of civil society, in encouraging and facilitating new cultural values, and in training and socialising members of new social elites. 4. Purpose The purpose of the study is to identify civic discourse engagements of students of the University of Ghana via the social media. The study objectives are: to evaluate whether civic discourses take place among students of the university of Ghana. to identify the forms of such civic discourses students of the university of Ghana to ascertain whether such discourses conform to the principles for civic discourses. The study will thus provide data on social media uses for civic discourse interactions and make recommendations on the possibility of nurturing a generation of elites who adopt technology to further discourses that affect how they are governed and their society at large. Findings from the study can help in selecting and developing alternate communication channels for the promotion of civic discourse in Ghana and among an increasing youth population enchanted by the new media and its varied applications. 5. Significance The study is significant as it will support in identifying and exploring how applicable modern technologies can be engaged to facilitate civic discourses which are essential in beefing up processes of good governance and democracy. Traditionally universities have functioned as centres of teaching and research. In their teaching activities, universities provide the professional training for high-level jobs, as well as the education necessary for the development of the personality. Students who graduate from the university ultimately work and live in societies. The university provides a heterogeneous environment which initiates students to diverse people and perspectives. There is a tendency that students may be more motivated and prepared to participate fully in civic life. Students interactions and experiences of diversity whether inside or outside of the classroom, have the possibility to introduce them to new ideas and to challenge their pre-existing views (e.g. Gurin, Dey, Hurtado, Gurin, 2002). As a result, students attitudes toward civic issues may shift in substantial ways, and they may become more involved in community service and political activities. 6. Methodology Various methods are available for conducting studies on Computer Mediated Discourses and civic discourses in mass communication research. The most familiar methods used have been surveys and content analyses. Within the domain of content analysis textual analysis, rhetoric and discourse analyses have been identified as probable methods to studying problems relating to civic discourses specifically or discourses generally. Surveys Survey as a research method denotes gathering information from a sample of individuals. Wimmer and Dominick (2011) explain two types of survey methods that can be used for research processes: Descriptive surveys and analytical surveys. A descriptive survey attempts to explain what exists at the moment. An example for this type of survey is that of broadcast networks frequently conducting surveys of their audiences to identify their programming tastes, evolving values and lifestyle variations that might affect their programming. Descriptive surveys thus examine the as it is situation in the area under study. An analytical survey attempts to describe and explain why situations exist (Wimmer and Dominic 2011). The approach ordinarily examines two or more variables investigating research questions or testing research hypotheses. From the results researchers can examine the interrelationships among the variables and develop explanatory interpretations. For example, television station owners survey the market to determine how lifestyles affect viewing habits or to determine whether viewers lifestyles can be used to predict the success of syndicated programming (Wimmer and Dominic 2011). Adopting a survey approach in conducting studies on social media and civic discourses will facilitate investigations into the problem in a realistic setting. For example newspaper reading, commenting on social happenings on television or radio and participating in political issues of governance, all of which are probable civic activities can be examined in their real environments other than in a laboratory or screening room where artificial conditions are generated if studied as experiments. Secondly, surveys allow researchers to collect data on and examine many variables including demographic variables and use a variety of statistics to analyse the data collected. Thus patterns of relationships of differences or closeness are possible to be deduced to enable positing hypotheses as well as provide explanations to the problem. Considering that a constraint to research is funding and costs associated to carrying out the research, the reasonable cost of surveys in relation to the amount of information gathered (some online surveys are free) makes it a useful and widely used method. Researchers are able to control their research expenses by selecting from mail, telephone, personal interview, group administration, and the Internet modes of surveys. Related to this surveys have no geographic constraints and they can be conducted almost anywhere. Probably a significant benefit for using surveys in research is the availability existing data which makes it possible to carry out a whole study without the use of a questionnaire or contacting a respondent. Data sources such government documents, class or students registration lists may be depended on as primary data sources or as supportive sources of information. However an essential shortcoming in the use of surveys is the inability to draw causal or non-causal relationships between dependent and independent variables. Thus for a study as this it is not possible to draw casual or non-causal relations between social media use and civic discourses. This is because independent variables cannot be manipulated the way they are in laboratory experiments. Without control over independent variables, the researcher cannot be certain whether the relationships between independent variables and dependent variables are causal or non-causal. Results from surveys may easily be considered bias in the event of inappropriate wording or placement of questions within a questionnaire. This thus means careful scrutiny of words chosen to solicit data and organized unambiguously would be required. This can be strenuous and time consuming. An example Where did you hear the news about the presidents death? is mildly biased against newspapers. The word hear suggests that radio, television, or other people is a more appropriate answer (Wimmer and Dominic 2011, pp 190). The possibility of including wrong respondents in survey research is almost not negligible. Respondents may claim to possess a characteristic necessary for the study but may in fact be deficient in that feature. A mail survey or Internet survey may be completed by a teenager when the target respondent is a parent in the household.
Saturday, January 18, 2020
Marketing Principles Essay
It is very important that an organization considers its environment before beginning the marketing process A marketing environmental analysis helps a business understand external forces that can affect it. The environment, or external forces, are often factors that a business cannot control, yet it is important to be aware of environmental concerns when preparing a marketing plan or introducing a new product to the market. The most common method for preparing a marketing environmental analysis is to conduct a PESTLE analysis, which stands for; Political, Economic, Social, Technological, Legal and Environmental. This covers all areas affecting a business. Political The first element of a PEST analysis is a study of political factors. Political factors are factors connected with the government and its activities. Politics affect organisations because governments introduces rules and regulations that organisations and their customers have to abide by. Economic The second element of a PEST analysis involves a study of economic factors. All businesses are affected by national and global economic factors. National and global interest rate and fiscal policy will be set around economic conditions. The climate of the economy dictates how consumers, suppliers and other organisational stakeholders such as suppliers and creditors behave within society. Social The third aspect of PEST Social is about forces within society such as family, friends, colleagues, neighbours and the media. Social forces affect our attitudes, interests and opinions. These forces shape who we are as people, the way we behave and ultimately what we purchase. For example within the UK peopleââ¬â¢s attitudes are changing towards their diet and health. Technological The fourth element of PEST is technology, as you are probably aware technological advances have greatly changed the manner in which businesses operate. Organisations use technology in many ways, they have: -Technology infrastructure such as the internet and telephone
Thursday, January 9, 2020
Most Noticeable Concluding Sentence
Most Noticeable Concluding Sentence Lies You've Been Told About Concluding Sentence Other consequences consist of low grades and bad work ethics. The topic is purchasing a home and the controlling idea is essential to be fully prepared Although the principal topic is all about buying a house, the statements that follow may expound why it's vital to be fully prepared. The researchers then briefly talk about the various ways that have been demonstrated to increase diet and increase exercise, resulting in a reduction in the sum of weight gained after quitting smoking. Examine the factors for this issue and critically assess the potency of university intervention writing programs. Democracies aren't spectator sports. Transitions are equally as critical when writing and for similar factors. As soon as it's always important to receive your essay off on the ideal start with a strong and engaging introduction, a lot of people may acquire lazy toward the conclusion of their writing . After you have produced the introduction and body part, it's time to consider the conclusion. The 2 sections have to be connected somehow, and a transition will help to attain that. Likewise, you will also must use transitions between sections in a bigger piece of writing. Ideas, Formulas and Shortcuts for Concluding Sentence There's no need to say something which is so obvious. Naturally, nothing is ideal. Likewise, it's a claim that everyone can dispute or debate on. If you've seen somebody who has smoked for quite a long time it's possible to see they look older and unhealthy. When you're writing an excellent conclusion paragraph, you must consider the major point which you want to become across and be sure it's included. All the important vital points ought to be wrapped up and summarized. You file a claim in the subject of the essay, and it's your job as an author to supply hard evidence in support of your point within the body of your essay. When it's a lengthie r paper, an excellent place to begin is by looking at what each paragraph was about. Actually, on the true AP exam, you might not get to the conclusion in any way. A conclusion stipulates some last judgments on the most important subject of the text and terminates a topic on a rational point. An effective conclusion is thorough and elaborative, it gives a very clear and robust idea regarding the whole text. The last point to observe is the way to compose a conclusion for an expository essay. The Key to Successful Concluding Sentence For introducing the document, there are quite a lot of articles on the internet. In the majority of instances, readers look into the very first few sentences of a paragraph to discover what it is about. Your readers then understand what things to expect in the next parts of your paragraph. Everything that you will need is, a careful reading of the following section to know them. The conclusion is the conclusion of the paragraph. All you have to do is repeat the ideas that were discussed in the paragraph contents or add new points. Expand your opinion concerning the log line by means of a paragraph. The War Against Concluding Sentence Obviously, strong paragraphs will need to exhibit mechanical correctness too. In order to acquire full marks, you'll need to compose a mini essay'. Writing a concluding sentence can be harder than you understand. It is possible to use any concluding sentence example above in your essay with superior outcomes. Get the Scoop on Concluding Sentence Before You're Too Late Blame yourself whether you're not helping very good state officials to legislate for the overall interest. Government employees shouldn't be held to another standard. With the fantastic title includes fantastic responsibility. The objective is to take a particula r position on the subject. The New Angle On Concluding Sentence Just Released It's definitely difficult to read 1020 sentences in 1 paragraph if it is made of several topics. Also, always keep in mind that you don't add anything new in concluding sentences. A topic sentence is believed to be the most essential portion of a sentence. A concluding sentence is the last sentence in every paragraph. Below are outline templates for particular kinds of writing projects. The next lesson will explain the most frequent kinds of paragraphs. The remaining part of the sections are different based on the sort of assignment. Humans are totally free to pick. Salva is among the huge numbers of people in danger. Students must bear in mind 3 main differences. Generally speaking, while you may have an ideal introduction and body part, you cannot expect to obtain a great mark without a good final part. Whatever you opt to speak about would contain the most important idea that you desire to concentrate on during the initial portion of your exchange. Whilst other structures like ITEE may also be used, I prefer TSE as it enables you to receive the marks with the smallest amount of writing. You may have thought that would be the conclusion of it. In truth, it's possible that all these individuals are avoiding in conclusion'' so often it may even become trendy again. Attempt not to disagree with people that are providing you a compliment. Other times, it ought to be expanded. It is possible to use a concluding sentence to state how you'd like to find things change later on. Definitions of Concluding Sentence Not making the best use of the concluding sentence almost invariably contributes to penalties. The preposition phrase is related to the money. At times, the topic sentence is sufficient. Based on the subject sentence or the principal concept, some more sentences are added in each paragraph so the readers can secure a crystal clear perception about someth ing.
Wednesday, January 1, 2020
human trafficking persuasive speech - 1002 Words
13 October 2013 Human Trafficking and Modern Day Slavery: An Annotated Bibliography Batstone, David B,. Not for Sale: The Return of the Global Slave Trade-- and How We Can Fight It. New York: HarperSanFrancisco, 2010. Print. David Batstone is a professor of business and social responsibility at the University of San Francisco. He is also an author and journalist, writing regularly for newspapers such as the New York Times, the Chicago Tribune, and USA Today, and the magazines Wired and Spin. Professor Batstone is the cofounder and president of the Not For Sale Campaign, an organization that keeps abreast of the current situation of human trafficking. It is a hands-on organization, doing updated research on slavery, offering coursesâ⬠¦show more contentâ⬠¦Slave Girls of India. By Teresa Tate. Perf. Lisa Ling. National Geographic, 2009. DVD. This fascinating and informative documentary was researched and filmed in several different cities in India, as well as some small towns. The film focuses on two main groups of people dedicated to saving Indian children, mostly young girls, from the bondage of servitude and slavery. The first group featured is called South Asian Coalition on Child Servitude, or as most people call it, SACCS. This human rights organization is headed by activist Kailash Satyarthi. Mr. Satyarthi is also a member of a High Level Group that was formed by the United Nations Educational Scientific and Cultural Organization, always called by its acronym, UNESCO, and an agency of the United Nations. In one scene, Satyarthi successfully convinces Indian fathers to allow their daughters to go to school. The other group featured in the documentary is called STOP, and they mainly focus on rescuing girls from the sex trafficking trade. Rinku is the frontline activist who helps rescue girls on behalf of the STOP pr ogram, and takes the lead in running the shelter where she and the girls they rescue stay. She is a brave, young, 19-year-old girl, and was at one time herself, a victim of the sex trade. This documentary is different from other sources in that it focuses only on girls from India, but is extremelyShow MoreRelatedPersuasive Speech : Salvation Army794 Words à |à 4 PagesA.J. 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Tuesday, December 24, 2019
Bipolar Disorder, And Depression - 1616 Words
Bipolar Disorder, Manic Depressive Disorder, and Depression When looking at the difference between Bipolar Disorder, Manic Depressive Disorder, and Depression there are not many difference. One could look at the symptoms and see that with each there is a risk of moving towards the next disorder. An individual can be diagnosed with the lowest form of depression and if not taken care of can push the individual to the extreme without ever really knowing. Knowing the symptoms of each disorder, taking time to have tests run, having the diagnose given, and starting on the right track to controlling the disorder can most likely save oneââ¬â¢s life in the grand scheme of like. When an individual thinks of Bipolar Disorder, it is believed that itâ⬠¦show more contentâ⬠¦Instead of full blown Mania, you have hypomania (a less severe form of Mania). There may also be periods of depression typically last longer than periods of hypomania. The lowest level is Cyclothymic Disorder (Mayo Clinic, 2011), this also known as cyclothymic and is a mild form of Bipolar Disorder. With cyclothymic, hypomania and depression and be disruptive, but the highs and lows are not as they are with other types of Bipolar Disorder. The first level being Manic Depressive Disorder and some of the symptoms. Manic Depressive Disorder Symptoms. When one thinks of Manic Depressive disorder, an individuals might visualize someone being crazy. To a point that assumption can be right but remember what is said about making assumptions. Manic episodes can be mild or severe depending on the extent of the mania for a person. A few of the symptoms are decreased need for sleep (ex. One feels rested after only 2-3 hours), this is usually caused be from the mind not being able to rest. Sleep requires the mind to relax and someone who is manic depressive tend to have their mind at full speed at all times. Sometime the individual is more talkative than usual or pressures to keep talking, but the attention is easily drawn to
Monday, December 16, 2019
Customer Care Essay Free Essays
Introduction The organization Indali lounge means welcome to our guest as a god.it is a fine dine restaurant which is situated in 50 Baker Street, Marylebone. This restaurant has been open since 2years ago (2009). We will write a custom essay sample on Customer Care Essay or any similar topic only for you Order Now Indali lounge restaurant offers an Emotions and unique approach to traditional Indian cuisine.it has also been named number one in the top healthiest restaurant in UK and also got few comment by channel 4 because this healthy Indian cuisine which is low in oil while containing no butter, ghee or cream and instead the restaurant use fresh herbs and spices for a full flavour .www.indalilounge.co.uk. Type of customer Business man Tourists Events wedding group Customer care policies Business man 1. Conference facilities (private room) 2. Wi-Fi internet access In our restaurant it has various initiatives to attract business customer. There is only one small conference hall size range which can accommodate less than 30 guest capacity.in conference hall business got all kind of contemporary appliances including Lcd projector ,mike, flat television etc. The conference hall is made sound proof to avoid distraction for the other guests who are in restaurant. Internet access are free Wi-Fi is an attraction for business man guest in between restaurant manager provide all kind of facilities like foodââ¬â¢s drinkingââ¬â¢s. However in case any failure to access connectivity, printing error etc. Our restaurant also gives special offer or 20% discount on food and drinks to the business man guests. (Condition) if they are more than 10 peoples. Touristââ¬â¢s. 1. Familyââ¬â¢s 2. Disable and baby sitting 3. Accessory for childrenââ¬â¢s This restaurant is good for tourist because it situated in Baker Street near central London so itââ¬â¢s easy to visit. This restaurant provides breakfast and lunch buffet which is cheaper than other restaurants. Somehow they provide starters, 5 variety meals include veg and non-veg with desserts just for 9 pounds. They can give 50% discount on food if customer have taste card.in case customer doesnââ¬â¢t like any food or bad taste food in that case company give them complementary food, desserts, tea coffee or discount to make customer happy. Another offer is web reservation for all Sunday evening dinner reservation made though the website there is special 50% discount. This is based on A LA Carte menu and on a minimum of 2 main courses. No other offer can be used in conjunction. Extra table and baby-sitting is very valuable for tour ester. Restaurant also look after every kind of guest so they provide extra sofa baby-sitting free charge and give 1 waiter to look after hole time. The policy of restaurant for disable peopleââ¬â¢s waiter serves all food on the plate. And the restaurant also provides special sitting area which is very convenient for children and disables. Free accessoryââ¬â¢s for children less under 10 year. This restaurant provide extra things for children to have fun like colour, drawing paper, pencils and games etc.as well as they give discount to childrenââ¬â¢s they doesnââ¬â¢t charge on child meal. Thatââ¬â¢s why customer attracts to this restaurant. They glade to see them happy Events wedding groups 1. Wedding package 2. Size of hall 3. Discountââ¬â¢s (special menu) The size of hall is plus point in our restaurant.it has more than 120 people Sitting facilities with separate dance floor and dinner buffet the table and chair are .Placed like round table, rectangular arrangement, extra space for standing peoples Etc. it has also clock room in which guest are put our lounge, clothesââ¬â¢ and other Extra items There is special wedding package which is made by our manager and director at Restaurant the guests will get good service. Our police is that every member of Staff has some designed and decorate hall restaurant with flowers, buckets and Other extra decorate stuff with free of cost. And there is team of professionals like Respect ionââ¬â¢st probably 2 our 3 to look after guests. Number of waiterââ¬â¢s who will Work in different sections and they serve food on the table for disable people. The restaurant gives discount on the special occasion our big eventââ¬â¢s and marriage Like free welcome drinks after that buffet should be set according to special set Menu includes everything pre-starter to dessert our after dessert the restaurant Give complementary tea and coffee to all guests on the table. This is what my An organisation does with all the customers and every kind of guest. Thatââ¬â¢s why This restaurant is good comparative in market. Internal customer care policy Staff hygiene Indali staff discount According to Indalilounge : As a part of indali food hygiene policy, all staff Entering kitchen are prohibited from carrying any electronic gadgets such as Mobile phone into the kitchen at all time. Such personal belongings can be kept in Staff lockers Smoking is not allow to any staff member during working hour Because of direct contact with food all indali staffs is expected to work in Extremely hygiene conditions and follows a set dress code. Indali staff can have 40% discount on the full bill (Monday, Tuesday) and 30% on Saturday. Friends and family of staff can get discount up to 20% on (Monday, Tuesday at indali even when not accompanied by the staff member Wednesdays And Sunday only) and there is no discount on Thursday, Friday and family and Friends of staff can get discount up to 20% on Monday and Tuesday and indali even When not accompanied by staff member. The important of establishing effective customer care Customer care in hospitality is one of the most important roles in every organisation Even customer service is one of the most challenging and neglected area of management Getting good customer has to very important and more important to keeping existing it Our customer is like an advertisement for organisation if they good satisfied by you. According to David clutter buck and Susan Kernaghan standard play a most Important role in organisation Standard are best set in collaboration with or by the People who have to work to them they also said that environment create Standard Whether for internal or external customersââ¬â¢ needs itââ¬â¢s involve member of work group And representative of the customer there are few important activity or output to ensure That the standards set against it. relevant challenging realistic Measurable. However people also prefer to organisation by the recommendation of other people like familyââ¬â¢s and friendââ¬â¢s etc Sometime customer also attract by the Policies of organisation itââ¬â¢s really important like if the organisation and procedures are written in a way as to restrict the faith of the customer in the products or service of the company then it may affect their confidence and willingness to give business. On the other hand if the policies are profitable and unbiased in order or in equitable manner then the customer will have more confidence to those organisation. Www. is4profit.com Service standard and way you treated is also attract customer they give more attention how you pretend them. If they going to appreciate the organisation about their hospitality and you facilities thatââ¬â¢s means they will come back again and again. As well as customer satisfaction should be number one goal in any organisation it is easy to top management to assume that improvement in customer satisfaction scored demonstrate that organisation has become more customer oriented. Personal contact also pays an important role in any organisation itââ¬â¢s a kind of customer oriented strategy at the time of dealing customer try to find out customer needs and their demand try to talk your customer as much you can asked them about organisation like any feedback, what is the best thing do you like or not, any suggestion. Then according to their suggestion work on it Susan ward says that there are 8 rules for good customer service and itââ¬â¢s really work on organisation polices. 1. Answer your phones 2. Donââ¬â¢t make promises unless you will keep 3.Listen to your customer 4. Deal with complaints 5. Be helpful even if thereââ¬â¢s no immediate profit in it 6. Train your staff to be always helpful courteous and knowledgeable 7. Take the extra step 8. Throw in something extra. GUIDE SINCE 2000. Evaluate the effectiveness of their customer care policies Customer care evaluation policy sets out an ambitious recommitment to learn as we doupdating our standards and practices to find out contemporary needs. Itââ¬â¢s only customer who can evaluate your product. Once they evaluate customer care give the chance to improve the level and achieve better result. Evaluation policy should be developed to taking idea from different organisation or the development processional who apply their best thinking to solve some problem know we can learn more systematically from our work. We can also promoting the employees or performance evaluations this can also be good effect on the organisation. There is another method of evaluating the customer care policies is by customer feedback. The customer feedback plays an important role to evaluating customer care. It can be done in various ways like comment book getting it filled by the customer is one of the ways. Second is online customer would be comment online to visited official side and comment on th at , so that organisation should also be considered as a valuable comment on the system then we can make continuous improvements. We can do this only with evidence and data to inform our decisions and with unprecedented transparency about what we have learned and whereâ⬠¦Ã¢â¬ ¦..www.usaid.gov Bibliography Concerned with my manager Date: 27-3-2011 at indalilounge Web address Type of customer and their policy www.indalilounge.co.uk (date visited 25-3-2011) Important of establishing effective customer care www.is4profit.com date: 30-3-2011 Evaluate the effectiveness of their customer care policies www.usiad.gov date: 2-4-2011 www.caterer.com 2. Books David clutter buck and Susan kernaghan (marketing customers count) How to cite Customer Care Essay, Essay examples
Sunday, December 8, 2019
Analysis of Market Gaps in Australia for Houses - myassignmenthelp
Question: Discuss about theAnalysis of Market Gaps in Australia for Tiny Houses. Answer: Unmet customers need, or a group of potential customers is what defines a market gap or opportunities. Tiny houses is an Australian company that offers small homes for the people who desire to live with simplicity and economical kind of life considering their low income. The company can derive different opportunities in Australia to strengthen and enhance the companys growth. The following is a critical analysis in Australia about house provision opportunities. The companys marketing niche should be influenced by such factors as the customer's income level, their preferences and the age group. In Australia, relevant studies as noted by Martin and Troy (2017) shows that most of the people living in the urban centres are complaining because of high rates of rent. In Sydney, for example, most of the people earn an average income. Due to this factor, most of them can only afford average rent. The study continues to shows that the problem of unaffordable rent is too deep and widely spread in Melbourne and Brisbane. The study also claims that there are few housing units in those capitals (Martin and Troy, 2017). The tiny house company can use these gaps to their advantage and build more homes in these towns and charge affordable rates. The company should also consider building spacious houses which even a single parent living with their children can occupy and still afford to pay the rent. Tamara, a single parent from Sydney, narrates her struggl e in paying rent considering her low income of 50000$ where she spends almost half of it in paying rent. This is despite the fact that her house is the cheapest in the area where she resides (Taylor, 2017). This research connotes various opportunities for any company that can build many spacious and affordable. To this extent, therefore, Tiny house company have been favoured by the underlying factors. There is another group of people who have been affected by housing issues. This group comprises of university and college students. The houses that have been built near universities and colleges are not only a few, but they are also expensive. Because the students are not earning, it has become a challenge to them to access affordable housing. The students who are in their thousands are yearning for some cheap and affordable houses. Tiny housing company should utilize this opportunity by building additional but affordable houses near the institutions of higher learning to bridge the existing gap (Butler, 2017). This could also attract both the teaching and non-teaching staff to rent houses near their place of work. In addition to the already discussed opportunities, there is another factor of crowding. It is evident that in Australia, the areas perceived to have affordable houses are overcrowded. This has a direct correlation with health complication due to the unhealthy conditions associated with overcrowding. If more affordable houses are built, most people are willing to relocate from the crowded areas to avert the health complications and ease congestion (Anderson el., 2017. This gives the tiny housing company an opportunity to invest and utilize the market gap in Australia. The company should consider providing residing environments which are not overcrowded, in good living conditions and provide affordable housing units. The opportunities in the Australian housing market is mostly brought about by the high rates of rent as compared to low income earned by the people. There are also few houses that are available near the workplaces. Additionally, the difficulties brought about by inaccessibility of school from home and also the poor condition of the cheap apartments. The company can exploit all these opportunities to expand their market and grow their business. References Andersen, M. J., Williamson, A. B., Fernando, P., Wright, D., Redman, S. (2018). Housing conditions of urban households with Aboriginal children in NSW Australia: tenure type matters.BMC public health,18 (1), 7 Available at https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5540447/ (Accessed April 22, 2018) Butler, J., (May 17, 2017). Even average Austrians are being priced out of Austrians cities. HuffPost. Available at: https://www.huffingtonpost.com.au/2017/05/16/even-average-families-are-being-priced-out-of-australias-cities_a_22094450/ (Accessed April 22, 2018) Martin, C., Troy, L., (May 17, 2017). Two pictures of rental housing stress and vulnerability zero in our area of need. The Conversation. Available at: https://theconversation.com/two-pictures-of-rental-housing-stress-and-vulnerability-zero-in-on-areas-of-need-77714 (Accessed April 22, 2018) Taylor, A., (November 28, 2017). Sydney renters continue to feel the pain of property market. The Sydney, morning herald. Available at: https://www.smh.com.au/business/companies/sydney-renters-continue-to-feel-the-pain-of-property-market-20171128-gzue0r.html (Accessed April 22, 2018)
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